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Last Updated May 2024

The TLDR:  CTS will behave like a trusted partner and use common sense about keeping private things private. It's impossible to have real conversations about challenges without sometimes getting into sensitive topics. Our overall approach is to act with integrity - that includes keeping private things private. This applies to situations when we're working with clients / talking about potentially working together - but also to life in general.



At Cuff Technology Solutions, LLC [CTS] we care about your privacy and we are committed to protecting your personal information.

This Privacy Statement governs personal information that CTS collects from customers, event attendees, and online visitors (“you” or “your”) in connection with your use of CTS’s websites, services, corporate meetings and other events where we post or link to this Privacy Statement, as well as information we automatically collect from your online visits (e.g. data collected via cookies).

For the purposes of this Privacy Statement, “personal information” means any information that, by itself, can identify you or can be combined with other information to identify you and for the purposes of the EU General Data Protection Regulation includes “personal data”.


We collect personal information when you:

  • Purchase services;

  • Register for webcasts, seminars, conferences, or other events sponsored by us or one of our business partners;

  • Request quotes, services, product support, trials, whitepapers and related downloads, or additional information;

  • Subscribe to newsletters, promotional emails or other CTS materials;

  • Participate in surveys, sweepstakes or contests;

  • Apply for a job or submit your resume/CV; or

  • Contact us.


Personal information we may collect includes:

  • Job Applicant: Full name, email address, personal phone number, personal address, title, prior employer(s), education.

  • Employee: Full name, email address, personal phone number, personal address, title, prior employer(s), education, bank account number, tax ID, criminal history, photo

  • Customer / Prospective Customer / Partner employee: Full name, business email address, company, title, business phone number, business address, photo.

  • Visitor: Full name, email address, company, photo.

** Note that this says MAY collect, and only occurs if you chose to interact in (obvious) ways that would result in that data collection


When we ask you to provide your personal information, we will advise you at the time of collection whether providing your personal information is necessary for your access to, or use of, CTS’s products, programs, applications and/or services.  When we ask for personal information through one of our registration pages on our website, you will have the option of not providing the information, in which case you may still be able to access other portions of the website, although you may not be able to access certain programs or services.


We may also obtain information about you from other sources and combine that with information we collect through our Services. For example, we may aggregate your personal information with information that you make publicly available on social media or third-party websites to better market our Services to you.


When you visit our websites, we automatically collect information about your visit, including pages you access, links you click, and actions you take in connection with CTS’s Services. We also collect certain information from your web browser, such as your device’s operating system, application software, browser type and language, and Internet Protocol (IP) address. For more information on data that we automatically collect, please see the CTS Cookie Policy


We use your personal information to:

  • Provide and deliver the requested Services;

  • Send you transaction information, including confirmations, transaction status,  services information, updates, security alerts, and support and administrative messages;

  • Administer your account, including verifying your information;

  • Respond to your comments and questions and provide customer support or other services;

  • Offer Live Chat assistance to facilitate the delivery of the requested Services;

  • Operate and improve our websites, products, and services;

  • Ask you to take part in surveys used to measure our performance and improve our services and customer experience;

  • Communicate with you about new promotions and upcoming events if you have agreed to receive marketing communications from us;

  • Invite you to corporate events, online forums, communities and social networks;

  • Link or combine with other information we get from third parties, to help understand your needs, and customize our offerings and market our Services based on your needs;

  • Perform other functions or serve other purposes, as disclosed to you at the point of collection, or as otherwise required or allowed under applicable laws including tax and financial laws and regulations such as anti-money laundering and fraud prevention; employment laws; court orders, etc.



CTS retains your personal information data as long as is necessary to fulfill the purposes for which it was collected and in accordance with CTS’s record retention policy and applicable law.



We share your personal information with third parties for the purposes described below:

  • Third-Party Vendors/Service Providers. We rely on third-party vendors, consultants and other service providers to perform functions on our behalf and under our instruction in order to make our websites and the Services available to you.

  • Legal Obligations and Rights. We disclose your personal information: (i) in connection with the establishment, exercise or defense of legal claims; (ii) to comply with laws or to respond to lawful requests or legal process; (iii) for fraud or security monitoring purposes (e.g., to detect and prevent cyberattacks); (iv) or as otherwise permitted by applicable law.

  • Business Reorganization. We may share your personal information in connection with a sale or business transaction (e.g., merger or acquisition).


CTS also uses or shares anonymized aggregate data (data from which personal information has been removed).

Except as described above, CTS will not disclose your personal information to third parties for their own marketing purposes without your consent.



CTS takes all reasonable steps to protect your information from loss, misuse, unauthorized access or disclosure, alteration, or destruction, including through the use of encryption when collecting or transferring personal information including credit card information.


In most instances, CTS gives you options with regard to the personal information you provide, including choices with respect to marketing materials. You may manage your receipt of marketing and non-transactional communications by: (i) clicking on the “unsubscribe” link located at the bottom of every CTS marketing email; or (ii) checking certain boxes on our preference center which can also be found on forms we use to collect personal information.


For information on how Cuff Technology Solutions uses cookies, please see our cookie policy.



Portions of our websites make chat rooms, forums, blogs, message boards, and/or news groups available to you. Please remember that any information that is disclosed in these areas could be made public, so exercise caution when deciding to disclose any personal information.

In addition, CTS’s website(s) may include social media features, including the Facebook “Like” button.  These features may collect your IP address and identify the web page you are visiting on CTS’s website, and may set a cookie to enable the feature to function properly. You may be given the option by that social media site to post information about your activities on CTS’s website(s) to your profile page on that social media site. Your interactions with these features are governed by the privacy policy of the company that is providing them.



CTS’s websites may contain links to other third-party websites. This Privacy Statement does not apply to, and CTS is not responsible for, the privacy practices or the content of such third-party websites, including business partner websites, and their use of personal information will be governed by their own privacy policies.


If the California Consumer Privacy Act (CCPA) applies to your information, we provide these disclosures described in this policy so you can exercise your rights to receive information about our data practices, as well as to request access to and deletion of your information. You can also read more about CTS’s data retention periods, and the process we follow to delete your information in this document. 

CTS does not sell your personal information. We only share your information as described in this policy. CTS processes your information for the purposes described in this policy, which include “business purposes” under the CCPA. These purposes include:

  • Protecting against security threats, abuse, and illegal activity. CTS uses and may disclose information to detect, prevent and respond to security incidents, and for protecting against other malicious, deceptive, fraudulent, or illegal activity. For example, to protect our services, CTS may receive or disclose information about IP addresses that malicious actors have compromised.

  • Auditing and measurement. CTS uses information for analytics and measurement to understand how you use our website.

  • Maintaining our services. CTS uses information to ensure our services are working as intended, such as tracking outages or troubleshooting bugs and other issues that you report to us.

  • Research and development. CTS uses information to improve our services and to develop new products, features and technologies that benefit our users and the public.

  • Use of service providers. CTS shares information with service providers to perform services on our behalf, in compliance with our Privacy Policy and other appropriate confidentiality and security measures.


CTS also uses information to satisfy applicable laws or regulations, and discloses information in response to legal process or enforceable government requests, including to law enforcement.

If you have additional questions or requests related to your rights under the CCPA, Contact CTS using the Contact Us form on our website with CCPA question in the subject field.


CTS may modify or update this Privacy Statement at any time without prior notice. If we make any changes to this Privacy Statement, we will change the “Last Updated” date at the beginning of this Privacy Statement. If we make material changes to this Privacy Statement that may impact individual rights, CTS will make prominent note of such change on its website at least one month prior to the change taking place.



If you have any questions, concerns, or comments about this Privacy Statement or our privacy practices, please contact Cuff Technology Solutions via the contact form on our website with the words “PRIVACY STATEMENT” in the subject line.


CTS has appointed a Data Protection Officer as the person with responsibility for CTS’s EU/EEA and Swiss data protection compliance. This individual is – Jim Cuff, President, CTS. CTS’s Data Protection Officer can be contacted by using the contact us form on this website. Questions about this Privacy Statement, or requests for further information, should be directed to CTS’s Data Protection Officer.


In order to collect, use and otherwise process your Personal Data, CTS relies on the following legal bases:

  • To fulfill any contractual obligations, such as where you have purchased a service from CTS. For example, we may require your contact details in order to deliver your order if you have purchased a service from us.

  • CTS’s legitimate interest in providing its websites and making the Services available to you, provided our interest is not outweighed by the risk of harm to your rights and freedoms.

  • Your consent, where CTS has obtained your consent to process your personal information for certain activities. You may withdraw your consent at any time by contacting us via the website contact us form. However, please note that your withdrawal of consent will not affect the lawfulness of any use of your personal information by CTS based on your consent prior to withdrawal.

  • For compliance with CTS’s legal obligations where applicable laws require CTS to process your Personal Data.

If you have any questions or would like more information regarding the legal basis on which CTS collects your personal information, please contact us at via our website contact us form.



CTS will disclose Personal Data to Third Parties other than those identified above only if:

  • required by law or legal process (e.g., lawful requests by public authorities, including disclosures to law enforcement authorities in connection with their duties or to meet national security requirements);

  • to investigate, prevent or take actions against illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use, or as otherwise required by law.

  • to protect and defend the legal rights, property/or and legitimate interests of CTS and/or members of its workforce, customers, business partners, Sub-contractors and/or Third Parties; or

  • where necessary for CTS to perform a contractual obligation owed to a customer, member of its workforce or for other lawful purposes.



To make a personal data access request, individuals in the EU/EEA or Switzerland should send their request to CTS’s Data Protection Officer by the website contact us form with the words “Data Subject Access Request ” in the subject line.

CTS may need to ask for proof of identification before a request can be processed. CTS will inform the requestor if it needs to verify his/her identity and the documents it requires.

CTS will normally respond to a request within a period of 30 days from the date a request is received. In some cases, such as where CTS processes large amounts of the individual’s data, it may respond within 90 days of the date the request is received. CTS will write to the requestor within 30 days of receiving the original request to tell him/her if more time is needed to complete the response to their request.

If an EU/EEA or Swiss individual submits a request which is manifestly unfounded or excessive, CTS is not required to comply with the request. Alternatively, CTS can agree to respond but will charge a fee, which will be based on the administrative cost of responding to the request.

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